High Sky IT Services are about service, commitment, value for money and
always putting the customer first.
Phone calls answered quickly
We will always do our utmost to answer calls
quickly, if you cannot get through to the office, please leave a
message & we will call back without delay. If your call is urgent,
please use the mobile number.
Understanding and identifying your needs
We will ask a lot of questions to understand
your requirements. The more information we have, the better the
solution.
A fast response
If you need us in a hurry we can be with you within a couple of hours If you're
not in such a rush, we can arrange a mutually convenient time. If you'd prefer to pop in to us, just give us a call to let us know
you're on your way.
Friendly & helpful consultants
We promise to arrive with a smile, smartly
dressed and be as helpful as we can including answering any
questions that you may have.
Prompt repair
80% of our repairs
will be complete within 1 to 2 hours, if we need to take your
equipment
away for repair you will have it back the next working day unless we
advise you otherwise.
Value for money
Our hourly rate is very reasonable and the time we take to solve your problems is quite
impressive as well, put the two together and yes, you certainly have
value for your money.
A personal service
We would like to think you will call on us for our services for as long as you use IT
equipment. We won't be sending you an invoice for advice over the
telephone, or expect you to call a premium rate number. Our
current customers won't get an invoice for a 2 minute job that isn't
out of our way.